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How does the identification process work with a Bitsafe talent account?

Comments

28 comments

  • Remhelgrace Agudo

    I am not using any mobile now since it was broken and I can't buy one, does it mean, I can't get verified? 

    -11
  • Kate Sawad

    My ID's are not being accepted. I cannot get different ID due to lockdown here in Philippines.

    -2
  • Daniele Tini

    Non riesco a superare la fase dei selfie mi va in errore 9915628/14906 come posso fare? 

    0
  • Md AHMED

    AhmedRazu

    2
  • Tracy Green

    I tried this several times with ID and passport and it doesn't work. I tried calling support on the phone no one picks up and no one replies to my email and I was supported to receive a payment today from my company but no payment. 

    2
  • Samkelisiwe Shabangu

    I have no idea how this App works. I downloaded it on my mobile phone i have no idea on how to scan qr code. It's really not user friendly. Can i please have someone helping me step by step please.

    -2
  • Kathia Gallegos

    Hi, I need a new QR code I wasn't able to verify my account with my cellphone and now I can't get my QR code to try it again

    1
  • Jessica Rude

    Where is this QR Code located? I cant seem to find it anywhere? Do any questions get answered here?

    -2
  • Rolf Henning holter

    i need a QR code

    0
  • Angelina Sevillano

    UMID is not accepted when scanned. I don't have any other ID's. Please help, I need to get my salary.

     

    3
  • Roxanne Henry

    Why won't anyone get back to me in regards to completing the verification? I get the same error every time I try and I emailed you guys about and no one replied to me. I was hoping the customer service would be as good as payoneer. I am expecting my pay this Thursday and I need to get this approved 

    0
  • Williamsyanique83

    You guys are the worst, most people are having the same issuea and I see no attempts to help. I have been trying to verify my IDs and it is not working and I havent been able to get through to anyone. I never had this much trouble with payoneer....this is ridiculous!!!

    1
  • Elena

    это ужас,ну и как с вами работать?

    0
  • Augusto Martinez

    No body is there to resolve this issue? The email bot is not enough to provide an answer?

    1
  • Onielia Chantal Lawrence

    You suck! Your app is defective and you provide outdated information that doesn't help anyone. I use both IDs and still can't get verified. You are the worst ever! Your email responses are computer generated that repeats the same useless information. You do not help! I hope the company will switch to Payoneer or Transferwise. You do not deserve a mark in the industry!

    1
  • Winnirina Atieno

    My account was locked and I kept on verifying my ID. Now money was sent there and I can not even see it. What else can I do?

    0
  • Gabriela Veresova

    I don't have GET VERIFIED on the profile when I click on it. I want to do the verification, but without the QR code I can't do it with the phone. Can you please advise. Thank you

    3
  • Onielia Chantal Lawrence

    If you have already downloaded the app to your phone, sign into your profile at MyBitsafe online with another device. Go to profile and select connect a new device. It should give you the QR code to scan with your phone app. You can only do the verification on the mobile app.

    0
  • David Devia

    no puedo hacer la verificacion por que el link para el codigo QR no funciona, soluciones por favor 

    0
  • Aboubaker Sioufi

    Thank you

     

    0
  • Yeimi Becerra santa

    No sirve en el móvil no acepta el QR que envían

    0
  • Yeimi Becerra santa

    Hola cómo me pueden ayudar por favor no me deja hacer transacción a otra cuenta bancaria,no me llega el supuesto código para hacer la transacción me podrían ayudar con eso

    0
  • Yeimi Becerra santa

    no me acepta el QR  en el movil  entonces comoi hago para sacar mi dinero me lo pueden solucionar 

     

    0
  • Yeimi Becerra santa

    si no se puede arreglar este prolema por favor devuelva el dinero a cam ya que no se puede

     

    0
  • Aleidy Mattos banquet

    me an depositado la cuenta pero ustedes no responder no dan solucion

     

    0
  • Tatjana Cvetanovic

    Really, it is not ok.Thats not working. My money on hold and go back. On your site write you accept national ID card, but now suport tell no accept. I don't understand why lies. Suport no help. Sent automatic message

    2
  • Kiplangat Cheruiyot

    Why are you not assisting us? Bitsafe, no ID verification going through.

    0
  • Kiplangat Cheruiyot

    I don't get verification by the app. The KYC verification is not working on my end. It's asking me to upload both sides of the ID, then a selfie, and stop there. I can't access videos e.g smile, laugh.

    0

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